Privacy Policy
Last updated: 17.07.24
Introduction
Solar Battery Company Limited trading as Solar and Battery Company.com ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [solarbatterycompany.com], use our services, or interact with us in other ways. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, address, and other contact details.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
Professional Information: If applying to work for us, information collected during recruitment such as C.V.’s, employment history, education, skills, and qualifications.
Sensitive Information: Information about disabilities, background checks, and other sensitive data collected with explicit consent.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Our Services: Collecting and using personal information allows us to provide high-quality solar and battery solutions and related products tailored to your needs, and improve our products and services based on feedback and usage patterns.
Customer Support and Communication: Personal data enables us to offer effective customer support and communicate important updates, such as maintenance schedules, new product offerings, and safety information.
Marketing and Promotions: Using customer information for marketing helps us inform you about our latest products, special offers, and events. By using our pricing calculator and/or providing your contact details for any downloads we offer (for example, any of our guides) means you authorise Solar Battery Company.com to contact you to discuss our services with you.
Safety and Security: Collecting data helps us ensure the safety and security of our systems and customers by preventing fraud, cyber-attacks, and other security threats.
Business Operations and Compliance: Personal data is essential for day-to-day business operations, including processing transactions, managing accounts, and complying with legal and regulatory obligations.
Research and Archiving: To improve our services and products through research and to comply with legal and public interest archiving purposes.
Recruitment Purposes: To evaluate and process job applications and manage our recruitment process effectively.
3. Lawful Bases for Processing
We rely on the following lawful bases for processing your personal information:
Consent: For sending promotional materials and newsletters, to contact you about a specific product or service you have expressed an interest in and for certain types of research activities.
Legitimate Interests: For providing and improving our services, customer support, marketing, safety and security, recruitment, and research purposes.
Legal Obligation: For complying with laws and regulations, including tax, employment, health and safety, consumer protection, and anti-money laundering laws.
Contract: To fulfil our contractual obligations with customers and employees.
4. Data Retention and Security
We retain personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. We implement appropriate security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to authorised personnel only.
5. Your Rights
You have the following rights regarding your personal data:
Access: You have the right to request access to your personal data and obtain a copy.
Correction: You can request the correction of inaccurate or incomplete data.
Deletion: You can request the deletion of your data, subject to legal requirements.
Objection: You can object to or restrict the processing of your data under certain circumstances.
Withdrawal of Consent: You can withdraw your consent for data processing at any time (where consent is the legal basis).
6. Data Sharing and Disclosure
We promise to only use your data for the activities of Solar and Battery Company.com and for our purposes only. We will not share or sell your data to any other parties apart from those we are working directly with us for the purposes of below.
We may share your personal information with:
Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Obligations: Authorities and regulatory bodies when required by law or to protect our legal rights.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
7. International Data Transfers
If we transfer your personal data outside the UK (e.g. for cloud storage of data), we ensure it is protected by appropriate safeguards, such as standard contractual clauses, to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Solar and Battery Company
33 Boston Road South, Holbeach, Spalding, Lincolnshire PE12 7LR
info@solarandbatterycompany.com
0115 646 24 94
Cookie Policy
Last updated: 17.07.24
Introduction
Solar Battery Company Limited trading as SolarandBatteryCompany.com ("we", "our", "us") uses cookies and similar tracking technologies to enhance your experience on our website [solarandbatterycompany.com] ("Website"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help the website remember your actions and preferences over a period of time, so you don’t have to re-enter them whenever you come back to the site or browse from one page to another.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Performance Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Functional Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing information about the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.
Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Your Choices Regarding Cookies
You have several options for managing cookies on your device:
Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. Please note that if you choose to disable cookies, some features of our website may not function properly.
Opt-Out Links: Some cookies used for targeted advertising purposes can be managed through opt-out links provided by third parties. You can visit websites like Your Online Choices (www.youronlinechoices.com) to manage your preferences regarding targeted advertising.
Third-Party Cookies
We may use third-party service providers to assist us in better understanding our website visitors. These service providers may place cookies on your device to collect information about your online activities over time and across different websites. This information is used to analyse data, improve the website's functionality, and deliver relevant advertisements.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are using cookies.
Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:
Solar and Battery Company Limited
33 Boston Road South
Holbeach, SPALDING
Lincolnshire, PE12 7LR
GB
Telephone: 0115 646 24 94
Email: info@solarandbatterycompany.com
© 2024 by The Solar Battery Company Limited. Trading as solarandbatterycompany.com
Registered Business Address: The Solar Battery Company Limited, 33 Boston Road South, Holbeach, Spalding, PE12 7LR.
Registered in England No: 15241525